About Us

Flood Restoration Services is part of the Complete Group of companies who are an independent extreme cleaning & pest control company and have been successfully fulfilling national contracts to both commercial & domestic customers for over 15 years.

We take pride in providing an excellent service to all our clients, where they are commercial customers or domestic customers and can tailor our offerings to suit the requirements of the individual client.

We value all our clients equally, contracts, tenants, homeowners or commercial businesses – you are assured of the same level of attention and the same high standard of service that is trusted by thousands of clients including blue chip companies, multi-nationals and large chain stores.

As well as offering flood restoration & associated services, as part of the Complete Group of companies we can also offer you a wide range of complementary services to commercial or domestic customers including extreme cleaning, plumbing and electrical work, insect and pest control, proactive and reactive property maintenance and fire restoration among others.


As a Safe contractor approved company you can be assured we have provided evidence and information to prove our organisation is a competent one and that we are aware of, and act upon our obligations according to the Health and Safety at work act 1974.

  • We have had nasty smells in our basement cellar for a long time, it is damp and we called in Flood Restoration Services. Not only did they give us a damp proofing course, they also sanitised the cellar and sorted out a minor rat problem we had due to the permanent dampness in the area

  • Waking up to a sewage spill is a nightmare and that's what happened to our B and B guests. Thank goodness the problem was cleaned and sorted out very quickly as it could have potentially closed our business permanently. Thank you so much

  • Don't phone anyone else. Living close to a river, we experience flooding in our cellar from time to time - it used to be a nightmare for us, but now we know FRS are only a call away and get the issue sorted in a matter of hours.

  • When we had a flood in our Restaurant we were in a panic, every hour we closed we lost revenue. Within 24 hours of phoning Graham we had our Restaurant restored and open for business as usual.

  • Thank you for all your help and advice after our kitchen flood. We were ankle deep in water and in despair until you turned up and within 24 hours our kitchen was restored back to normal.